Privacy Policy

This Privacy Policy explains how Fortifi Security Solutions ("Fortifi," "we," "us," or "our") collects, uses, shares, and protects information when you visit fortifisecuritysolutions.com (the "Site"), request a quote or assessment, or otherwise interact with us. By using the Site, you agree to this policy.

We are a security systems company based in Tampa, FL. We serve customers in the Tampa Bay area, and the Site is intended for users in the United States.

1. Information we collect

Information you provide. When you submit a quote request, contact form, system request, or assessment booking, or contact us by phone or email, we collect the information you choose to give us, such as your name, phone number, email address, ZIP code, property type and address, the components or services you are interested in, and any notes or messages you send.

Information collected automatically. When you visit the Site, we and our analytics provider automatically collect limited technical and usage information, including your IP address, device and browser type, operating system, the pages you view, links you click, referring website, and the dates and times of your visits. We collect this through cookies and similar technologies (see Section 2).

We do not intentionally collect sensitive personal information through the Site, and we ask that you not send it through our forms. We do not knowingly collect payment card numbers through the Site; no payment is taken online to build a system or request a quote.

2. Cookies, analytics, and Do Not Track

We use cookies and similar technologies to operate the Site, remember items you add while building a system, and understand how the Site is used. We use Google Analytics 4, which sets cookies and processes usage data (including a truncated/abbreviated IP address) to help us measure traffic and improve the Site. This data is aggregated and is not used by us to personally identify you.

You can control cookies and analytics:

• Adjust or block cookies in your browser settings.
• Opt out of Google Analytics across websites with Google's opt-out browser add-on.
• Review Google's Privacy Policy and how Google uses data from sites that use its services.

Do Not Track. Some browsers send a "Do Not Track" (DNT) signal. There is no common industry standard for responding to DNT signals, and the Site does not currently respond to them. We do not track you across third-party websites for advertising, and we do not sell your personal information (see Section 5).

3. How we use information

We use the information we collect to:

• respond to your requests and questions, and prepare quotes and assessments;
• schedule, provide, support, and bill for our security products and services;
• communicate with you about your inquiry, order, or account;
• operate, maintain, secure, and improve the Site;
• detect, prevent, and address fraud, abuse, or security issues; and
• comply with our legal, tax, licensing, and safety obligations.

4. Communications and consent (calls and texts)

When you give us your phone number and ask to be contacted, you consent to receive calls and text messages from us about your request and our services, including by automated means where applicable. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of marketing calls or texts at any time by telling us, or by replying STOP to a text. We may still send you transactional messages about a request or service you have with us.

5. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:

• Service providers. With vendors who perform services for us, such as website hosting, analytics, email and scheduling, communications, and monitoring partners, under obligations to protect the information and use it only for us.
• Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Fortifi, our customers, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Your privacy choices and rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to it, to request correction or deletion, and to opt out of the sale or sharing of personal information (we do not sell or share it). We extend the following choices to all of our website visitors as a matter of practice:

• request access to or a copy of the personal information you have provided;
• request correction or deletion of that information;
• opt out of marketing communications; and
• control cookies through your browser and the analytics opt-out above.

To make a request, contact us using the details in Section 11. We will verify your request using the information we have, respond within the time required by applicable law (generally within 45 days), and will not discriminate against you for exercising these rights. You may use an authorized agent where the law allows.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy, to provide our products and services, and to meet legal, tax, licensing, warranty, and recordkeeping obligations. When it is no longer needed, we delete or de-identify it.

8. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information through the Site's contact forms.

9. Third-party links and children

The Site may link to third-party websites or services we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Effective" date above and post the updated policy on this page. Significant changes may be communicated by additional notice where appropriate. Your continued use of the Site after an update means you accept the revised policy.

11. Contact us

To ask a question about this policy or exercise a privacy choice, contact us:

Fortifi Security Solutions
5005 W Laurel St, Ste 100 #3213, Tampa, FL 33607
(813) 522-6733 · Info@fortifisecuritysolutions.com